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09.30  – 09.40 Welcome by Steve Atkins, CEO Krowne Communications

Chairman: Ram Banerjee, Globe-Smart Ltd.

09.40 – 10.00 Keynote: Meeting customers' choice of experience in a digital payments future

With over 10 million contactless credit and debit cards in circulation in the UK and commercial NFC services in place, Barclays share valuable insight into customer demand.

Confirmed Speakers: Barclaycard - Tom Gregory, Head of Digital Payments

10.00 – 10.40 Security in question – Contactless & NFC

We’ve heard arguments about how secure (or not?) Contactless and NFC payments are, but what are the ‘secure elements’ on offer now? We look at the groundwork carried out on winning confidence with cards and what differs when security is provided by the secure element (SE) on the phone. What is real and what is hype?

• A summary of the many flavours and choices of SEs available today, the historic perspective that has led to marketplace offers now and trends for the future. Will 1 suit all? Or will choice remain for years to come?

Confirmed Speakers: Samsung - Joerg Suchy, Infineon Technologies - Juergen Spaenkuch

Implementers Discussion Panel: Confirmed: VeriFone - Raja Ray, British Retail Consortium - Richard Braham, Everything Everywhere - Karen Walsh, Barclaycard - Tom Gregory, VDV-Kernapplikations - Elke Fischer

10.40 – 11.10 Networking Coffee SPONSORED by Escher   

11.10 – 11.55 Enriching the purchasing experience – with NFC

We’ve heard a lot about payments, but there are a number of parties who are creating a complete consumer experience around the checkout. From posters, to in-store marketing and social media interaction with the phone, there is more to mobile payments than simple money transactions.

• Smart posters Implementers
• Loyalty Applications
• The payment experience
• Social Media campaigns

Confirmed Speakers: O2 - Claire Maslen, Kadona - Markus Lobmaier, Proxama - Dr. Neil Garner 

11.55 – 12.10 Do-It-Yourself NFC tagging – marketing through the mobile

The ability to buy off-the-shelf tags, fully programmed for your in-store marketing is becoming more available and for a variety of different uses, both retail and educational purposes. We bring together two players from the NFC Hub, who give their versions of tag implementations from different parts of the world.

Confirmed Speakers: Nokia - Rupert Englander and Bolser - Ashley Bolser (an implementer from the NFC hub)

12.10 – 12.25 Building Great Wallet Services with Marketing through the Mobile 

How important are flexible payment & marketing services with loyalty coupon services to operators? Can contactless, p2p, SMS & on-line services all be built into a responsive intelligence gathering engine?
Confirmed Speaker: Alcatel Lucent - Anthony Belpaire

12.25 – 13.00 Implementers Discussion Panel

Confirmed: Previous session speakers + Scandinavian Airlines - Johan Bygden, EAT - Rene Batsford

13.00  – 14.00 Networking Lunch SPONSORED by AmericanExpress

14.00 – 15.00 The Contactless & NFC City Connection + Clever on tap Quiz

To get us in the swing of things after lunch, O2 will host the "Clever on tap" Quiz where each table will compete against each other to answer 6 questions using NFC phones, covering content from the previous session and each member of the winning table will win a prize!

Following the worldwide interest in our Contactless & NFC City League www.contactlesscities.com we have been collecting data to show the great efforts made by individual cities to push forward contactless and NFC technology. This session provides an opportunity for some of the successful cities to share their learnings. Discussion topics will be on interoperability and national rollout strategies, as well as lessons learnt throughout Europe.

• Turning TSM trials into Commercial launch: Giesecke & Devrient - Jukka Yliuntinen   
• Turkey  –  Contactless Innovations: MasterCard - James Davlouros
• London 2012  –  Leaving a contactless legacy: CocaCola - Alun Edwards

15.00  – 15.30 Networking Tea SPONSORED by Escher

15.30  – 17.15 Networking Groups in our Contactless World

A selection of industry working groups based on topics that will be relevant for fast tracking solutions discussed in the morning. Please pick which group you would like to co-operate in. Understandably, in order to create outcome and future results, space will be limited so our groups will be served on a strict first come, first served basis. Each Group must then raise a question for a group they have not sat in, whilst the chair of each Group compiles a summary of their group’s findings. Each Group Chair will present to delegate their group findings. Each Chair will then sit on a panel to take the 4 questions raised and debate.

• Group 1: DIY Tagging – What could you build with your partners? Chair - Connecthings
• Group 2: Security – What are the issues that consumers and implementers need to overcome for mass adoption? Chair - G&D
• Group 3: Social Media Campaigns – how could they be used in staff training & consumer understanding? What partnerships can be developed to serve the market? Chair - O2 
• Group 4:  Wallet Partners – Google, Visa, O2 & Barclays all have offers – is the mobile wallet just a folder sitting on your phone holding each app or much more? Will the banks ever let a payment without their trusted branding sit there? Chair - Proxama
• Group 5: 2012 lessons  –  what is the legacy we take away from the Olympic games? Chair - Visa Europe

17.15  – 17.30 Chairman's Roundup

17.30  – 18.00 Final visit to Demo Area

18.30  – 19.00 Interactive drinks reception sponsored by Proxama

19.00  – 23.00 Contactless & Mobile Awards Dinner: Platinum sponsor Visa Europe, Gold sponsor O2

SUPPORTING ORGANISATIONS/MEDIA COMPANIES

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